Customer retention rates are typically low (one in three), even though retaining a customer typically costs less than acquiring a new one. What if there were a way to find out the specific message, features that could be highlighted, offers that could be made to a customer that would be appealing to them – is it a balance transfer offer, low APR, outstanding points on the card, or increased credit limit. Aignyte can help recommend offers that matter most, point out features that can be highlighted during the retention conversation that matter to them, and get game-changing increases in retention rates.
And these can be easily integrated into your retention center infrastructure and delivered to retention associates in real-time.
